At CHASSIS, we are committed to delivering your orders in a timely and reliable manner. Please read our Shipping & Delivery Policy carefully to understand how your orders are processed and delivered.

1. Order Processing Time

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  All orders placed on our website are processed within 2–3 business days after successful payment confirmation.
  
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  Once your order is shipped, you will receive a confirmation message/email along with tracking details.
  

2. Shipping & Delivery Timeline

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  After dispatch, the shipment is expected to be delivered within 3–4 business days, depending on your location.
  
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  The total estimated delivery time is 5–7 business days from the date of order placement.
  
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  Delivery timelines may vary due to factors such as courier partner delays, remote locations, weather conditions, or unforeseen circumstances.
  

3. Shipping Coverage

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  We currently ship across India.
  
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  Delivery to certain remote or restricted areas may take additional time.
  

4. Shipping Charges

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  Shipping charges (if applicable) will be clearly mentioned at checkout before placing the order.
  
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  Any promotional free-shipping offers will be communicated on the website or during checkout.
  

5. Delivery Partners

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  Orders are shipped through reliable third-party courier partners to ensure safe and timely delivery.
  
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  CHASSIS is not responsible for delays caused by courier partners once the order has been dispatched.
  6. Order Tracking
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  Once your order is shipped, tracking details will be shared via email or SMS.
  
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  Customers can track their shipment using the provided tracking link.
  

7. Incorrect Address or Failed Delivery

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  Please ensure that your shipping address and contact details are accurate while placing the order.
  
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  CHASSIS will not be responsible for delivery failures due to incorrect or incomplete address details provided by the customer.
  
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  Re-shipping charges may apply in such cases.
  

8. Contact Us

For any questions related to shipping or delivery, please contact us at:

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  Email: realchassis@gmail.com
  
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  Business Name: CHASSISFACTORY(OPC) PRIVATE LIMITED
• ADDRESS: 101E, Krishna nagar, gali no.5, Safdarjung enclave, pin code- 110029
  

At CHASSIS, each product is carefully crafted and quality-checked before dispatch. Please review our policy carefully before placing an order.

1. No Return Policy

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  CHASSIS does not offer returns on any products sold through our website.
  
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  Once an order has been delivered, it cannot be returned under any circumstances.
  

2. No Refund Policy

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  Refunds are not applicable for any orders placed on our website.
  
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  We do not issue refunds for reasons including but not limited to incorrect size selection, change of mind, or personal preference.
  

3. Exchange Policy (Size Exchange Only)

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  We offer size exchanges only in case of sizing issues.
  
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  Exchange requests must be raised within 7 days from the date of delivery.
  
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  Products must be:
  
  
  Unused, unwashed, and unworn
  
  
  In original condition with tags and packaging intact
  
  
  
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  Exchanges are subject to stock availability.
  

4. Non-Eligible Cases

Exchange requests will not be accepted if:

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  The request is made after 7 days of delivery
  
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  The product shows signs of use, washing, or damage
  
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  Tags or original packaging are missing
  

5. Exchange Process

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  To request a size exchange, please contact our support team with your order details.
  
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  Once approved, further instructions for the exchange will be shared.
  

6. Contact Us

For any exchange-related queries, please contact:

• 
  Email: realchassis391@gmail.com
  
• 
  Business Name: CHASSISFACTORY (OPC) PRIVATE LIMITED
• ADDRESS: 101E, Krishna nagar, gali no.5, Safdarjung Enclave, Pin code- 110029
  

At CHASSIS, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

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  Personal details such as name, email address, phone number, and shipping address
  
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  Payment-related information (processed securely through third-party payment gateways; we do not store card or UPI details)
  
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  Order history and transaction details
  
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  Technical data such as IP address, browser type, and device information
  

2. How We Use Your Information

We use your information to:

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  Process and fulfill orders
  
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  Communicate order confirmations, shipping updates, and support queries
  
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  Improve our website, products, and customer experience
  
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  Prevent fraud and ensure secure transactions
  
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  Comply with legal and regulatory requirements
  

3. Payment Security

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  All payments on our website are processed through secure and trusted third-party payment gateways, including PhonePe.
  
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  CHASSIS does not store or have access to your complete payment information such as card numbers, CVV, or UPI PINs.
  

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

Your information may be shared only with:

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  Shipping and logistics partners for order delivery
  
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  Payment gateway providers for secure payment processing
  
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  Legal or regulatory authorities if required by law
  

All third parties are obligated to keep your information confidential.

5. Data Protection & Security

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  We implement appropriate technical and organizational measures to protect your personal data.
  
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  While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.
  

6. Cookies

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  Our website may use cookies to enhance user experience, analyze traffic, and improve site functionality.
  
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  You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.
  

7. User Rights

You have the right to:

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  Access, update, or correct your personal information
  
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  Request deletion of your personal data (subject to legal and business requirements)
  

To exercise these rights, please contact us using the details below.

8. Changes to This Policy

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  CHASSIS reserves the right to update or modify this Privacy Policy at any time.
  
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  Any changes will be posted on this page with an updated effective date.
  

Welcome to CHASSIS. By accessing or using our website and placing an order, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

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  These Terms & Conditions govern your use of the CHASSIS website and services.
  
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  By using this website, you confirm that you are at least 18 years old or accessing the website under parental supervision.
  
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  CHASSIS reserves the right to update or modify these terms at any time without prior notice.
  

2. Products & Pricing

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  All products listed on the website are subject to availability.
  
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  We make every effort to display product details, descriptions, and prices accurately. However, errors may occur.
  
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  CHASSIS reserves the right to cancel orders in case of incorrect pricing, stock unavailability, or technical errors.
  

3. Orders & Payments

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  All orders are confirmed only after successful payment.
  
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  Payments are processed securely through third-party payment gateways such as PhonePe.
  
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  CHASSIS does not store or process customers’ card or UPI details directly.
  

4. Shipping & Delivery

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  Orders are processed within 2–3 business days.
  
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  Delivery is typically completed within 3–4 business days after shipping.
  
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  Delivery timelines may vary due to location, courier delays, or unforeseen circumstances.
  
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  CHASSIS is not responsible for delays caused by third-party logistics partners.
  

5. No Return & No Refund Policy

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  CHASSIS follows a strict no return and no refund policy.
  
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  Once an order is delivered, it cannot be returned or refunded under any circumstances.
  

6. Exchange Policy

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  Exchanges are allowed only in case of sizing issues.
  
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  Exchange requests must be raised within 7 days from the date of delivery.
  
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  Products must be unused, unwashed, and returned with original tags and packaging intact.
  
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  Exchanges are subject to stock availability.
  

7. User Responsibilities

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  Customers are responsible for providing accurate shipping and contact information.
  
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  CHASSIS will not be liable for failed deliveries due to incorrect or incomplete address details.
  

8. Intellectual Property

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  All content on this website, including logos, images, designs, text, and graphics, is the property of CHASSIS.
  
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  Unauthorized use, reproduction, or distribution of website content is strictly prohibited.
  

9. Limitation of Liability

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  CHASSIS shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  
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  Our liability, if any, shall be limited to the value of the product purchased.
  

10. Governing Law

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  These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
  
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  Any disputes shall be subject to the jurisdiction of Indian courts.
  

11. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:

• 
  Email: realchassis391@gmail.com
• 
  Business Name: CHASSISFACTORY(OPC) PRIVATE LIMITED
• ADDRESS: 101E, Krishna nagar, gali no.5, Safdarjung Enclave, Pin code- 110029